PRIVACY POLICY

Last Updated: April 11, 2025

 

Introduction

Sarah Joseph Certified Coaching ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our services, programs, content, digital products, and website. By using our services, you consent to the terms of this Privacy Policy.

  1.  Information We Collect

     We may collect the following types of information when you engage with our services:

  • Personal Information: Name, email address, phone number, billing details, and any other information you voluntarily provide.
  • Payment Information: We use third-party payment processors to handle transactions securely. We do not store your full payment details.
  • Usage Data: Information related to how you interact with our website and services, including IP address, browser type, and access times.
  • Coaching Call Recordings: All coaching calls, whether group or individual, may be recorded for training, quality assurance, and client reference purposes.
  1.  How We Use Your Information

    We use your information for the following purposes:

  • To provide coaching services, programs, and digital products.
  • To process payments and manage transactions.
  • To improve our offerings and user experience.
  • To send updates, promotional materials, and important service-related communications.
  • To maintain security and prevent fraud.
  1.  Confidentiality and Recorded Calls
  • Group coaching calls will be recorded for training, quality assurance, and member access. Individual coaching calls may be recorded at the client’s discretion for personal reference.
  • By participating in a coaching call, you consent to being recorded. If you do not wish to be recorded, you must notify us in writing before the session.
  • Your recorded information will be kept confidential and only used in accordance with this Privacy Policy.
  1.  Data Sharing and Third-Party Services
  • We do not sell, trade, or rent your personal information.
  • We may share data with third-party service providers to facilitate payment processing, email communication, and other business operations.
  • We may disclose personal information when required by law or to protect our legal rights.
  1.  Payment and Refund Policy
  • All purchases made through Sarah Joseph Certified Coaching, including coaching sessions, digital products, and programs, are non-refundable.
  • Payment must be made in full at the time of purchase unless otherwise agreed upon.
  1.  Data Security
  • We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to safeguard your data.
  1.  Your Rights and Choices
  • You may request access to, correction of, or deletion of your personal data.
  • You can opt out of marketing emails by following the unsubscribe link included in our emails.
  1.  Updates to This Privacy Policy
  • We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website, sales pages or checkout pages.


Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].